Intel has recently issued patches to fix the flaws in its chips. But yesterday the company said that the patch could make computers using older Broadwell and Haswell processors to reboot quite frequently.
The company might require issuing updates to fix those patches.
Navin Shenoy, General Manager at Intel, in a news release in Intel website confirms the issue saying: “We have received reports from a few customers of higher system reboots after applying firmware updates. Specifically, these systems are running Intel Broadwell and Haswell CPUs for both client and data center.”
Navin also assures that the company is working to resolve the issue: “We are working quickly with these customers to understand, diagnose and address this reboot issue. If this requires a revised firmware update from Intel, we will distribute that update through the normal channels. We are also working directly with data center customers to discuss the issue.
End-users should continue to apply updates recommended by their system and operating system providers.”
According to the Wall Street Journal’s Thursday report, Intel asked cloud computing customers not to install the patches that were meant to address new security glitches that affect nearly all of its processors because the patches have bugs of their own.
Intel, a leading chipmaker has classified three different issues in updates released over the past week for ‘microcode’ or firmware. Last week the company said that the microprocessors that the company uses, could allow hackers to access sensitive information from computers, phones and other electronic devices.
The announcement has made Intel’s shares fall down about half a percent to $43.20 in after-hours trading. Since the news of the chip flaws emerged on January 3rd, Intel shares have lost 4.5 percent.